Word Bank

[caroleking]

I can't label words in Word Bank any more. Please fix.

[Jessi]

Hi caroleking,
Could you let us know what OS and browser you are using? If you could let us know the exact steps you are taking that would help too.
Thanks!

[caroleking]

Using MS Windows XP.

Word Bank format is completely different now. Before one could check word(s) and then check a label category and the checked word(s) would be added to appropriate category. Now when a label is checked, nothing happens.

Thanks for your help.

[Jessi]

Hello,
Are you hitting Apply after checking the words and label category?

[caroleking]

I don't see 'Apply' any more (like with the old Word Bank). Or maybe my eyes have gone bad. Where is 'Apply'?

[Jessi]

Hello,
Does your label menu look like this? Apply should be part of that menu.
http://www.screencast.com/t/dibnUASigw

[caroleking]

Jessi,

Thanks very much for trying to help me. My 'Word Bank' page looks exactly like the one on your last reply - except that 'Apply', 'Add New Label' and 'Manage Labels' are not listed below my labels. Not sure why or how it could be like that.

[Jessi]

Hello again,
Hmm, we're having trouble figuring out the issue - the tech team tested it from your account and was able to see the entire menu including the "apply" button. What browser are you using? Could you try it in a different browser and see if it works?

[caroleking]

Jesse,

Thank you VERY much! I opened with Apple Safari and all is working as it should be ('Apply', etc. listed under 'Labels'). Thanks for the suggestion. I always enjoy your lessons too and learn a lot from them.

[Jessi]

caroleking,

You're welcome! I'm glad it worked for you Please let us know if you ever have any other questions!