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iTunes won't accept my password

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stringsideup
New in Town
Posts: 4
Joined: February 4th, 2009 11:39 pm

iTunes won't accept my password

Postby stringsideup » November 22nd, 2010 6:43 pm

Hello,

I've just had to move my iTunes library, and some setting must've gotten lost... I have a Basic subscription, and used to get the automatic downloads, but my password is not being accepted now and I repeatedly get the following window asking for it:

=================================================
Connect to www.japanesepod101.com

The server www.japanesepod101.com at JapanesePod101.com Basic Feed - Requires an Basic Subscription! requires a username and password.

Warning: This server is requesting that your username and password be sent in an insecure manner (basic authentication without a secure connection).
==================================================

Thanks for any help!

Michi

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » December 1st, 2010 12:50 am

Hello stringsideupさん,

I'm sorry to hear that you're having this problem :? Can I have you e-mail the customer service team at and ask them your question? There they can check out your account to see if there are any problems.
Thank you, and I hope it will be resolved soon!
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stringsideup
New in Town
Posts: 4
Joined: February 4th, 2009 11:39 pm

Postby stringsideup » December 1st, 2010 1:02 am

Thank you Jessi, I will do that now.

M

shogra14135370
New in Town
Posts: 1
Joined: January 18th, 2011 9:33 pm

Postby shogra14135370 » January 19th, 2011 8:50 pm

I also seem to have this same difficulty.

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » January 20th, 2011 9:24 am

For those of you that have this problem, please e-mail the customer service team at :)
Thank you!
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Leave us a message in the forum if you have any comments, questions, or feedback!

kurttour
New in Town
Posts: 1
Joined: November 26th, 2009 8:38 pm

Another password not accepted in itunes

Postby kurttour » March 31st, 2011 1:13 am

Hi all, i'm a new premium member, and trying to set up 'my feeds'. itunes won't accept either my password or user name. can you tell me what the "name" is that is asked for? i've now tried to change my password a few times as well. can this information be sent to me? i've also written an email to support. thank you kindly, Kurt Koegel

fdoerksen4613
New in Town
Posts: 9
Joined: September 7th, 2010 12:06 am

Re: Another password not accepted in itunes

Postby fdoerksen4613 » May 17th, 2011 3:26 am

kurttour wrote:Hi all, i'm a new premium member, and trying to set up 'my feeds'. itunes won't accept either my password or user name. can you tell me what the "name" is that is asked for? i've now tried to change my password a few times as well. can this information be sent to me? i've also written an email to support. thank you kindly, Kurt Koegel


Hey Kurt, does your problem look like the one described in this thread:
http://www.japanesepod101.com/forum/viewtopic.php?t=5601
?

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