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WTFF!!! I've been charged for a Premium TWICEE

Moderators: Moderator Team, Admin Team

Zakwolfer
New in Town
Posts: 2
Joined: September 16th, 2009 4:54 am

WTFF!!! I've been charged for a Premium TWICEE

Postby Zakwolfer » September 16th, 2009 5:40 am

HELPP MEEEEEEEE it shows two premium memberships when i only paid for one. its charging me 480$ I've emailed them twice. but I need this fixed asap
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Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » September 16th, 2009 6:43 am

Zakwolfer,

Please don't worry! These kinds of mistakes happen and they can be easily fixed. Our customer support team is located in New York, where it is late at night right now, so they probably won't see your e-mail until the morning. But rest assured that once they see it they will fix it!

Jessi
♪ JapanesePod101.com ♪ 好評配信中！
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Zakwolfer
New in Town
Posts: 2
Joined: September 16th, 2009 4:54 am

Postby Zakwolfer » September 16th, 2009 6:46 am

Thank you very much for responding... I'm just freaking out because I dont have those kind of funds. as long as its fixed before the day ends tomorrow Then I'll be Fine. Im happy with a monthly memembership but I cant afford two 24 months hahaha
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