New subscription problem!

[rpgherogaz]

A have about half of my 1 year subscription still to go...

With the "get one year free" offer, I thought i should take the advantage and sign up!

However, it does not carry on from when my first subscription finishes!

So now i have TWO premium subscriptions running at the same time!

I didnt want that! I wouldnt of done that at all if I knew, becuase i would lose out on a lot of money.

Can this be fixed please?

Thank you,
Gareth

[ShiroiNeko]

Gareth,

This has happened to me as well.
I suggest you send a direct e-mail to the team, using the "Contact Us" link in the top right corner.

FierceCat

[QuickFix]

Gareth,

I'm going to second that... the same has happened to me. I'm going to take FierceCat's advice and send an email to the team.

- Dan

[rpgherogaz]

I sent them an email and it was fixed!

Great customer service as always

Thanks JPOD101

[QuickFix]

Same here.

Yay!