Postby Jason » April 10th, 2008 6:48 pm
Maybe I could have handled it better. I'm certainly not perfect. But just because we're a business, it doesn't mean I have to let people rant and rave and walk all over us. We don't have to tolerate someone taking the deletion of their comment to keep the peace so personally that they would come to the open forum to cry foul and try to turn people against us. Because what other purpose could his original post possibly have had? Because we're a business, we have plenty of other customers to think about. Like any business, we have a responsibility to the other customers to deal with someone who would disturb their experience. If a person is yelling and screaming in a restaurant, then the owner has the right to ask that person to settle down or leave for the good of the other customers. I just did the same thing in electronic form. Maybe I could have done it more nicely, but I don't think what I said was so horrible given the circumstances.
At any rate, this should have remained private, and now it will return to being private. If you want to continue this discussion, feel free to do it through PMs or email.
Jason
Manager of Mobile & Mac Applications