is yes - Japanese doctors do have very poor patient interaction skills. It's not just me that says that but my Japanese wife!
When she was pregnant one doctor had two patients on the go at one time - he had a workstation between the two cubicles and never once looked us in the eye as he was too busy typing on his computer.
After about the third appointment we changed hospitals. The next one was better - no computers! But sometimes my wife had to wait 2 hours for her appointment - remember it is private here so all by appointment. On average she had to wait 45 minutes and it seemed the closer she got to term the longer they made her wait - what was that about not stressing them?
Arrogant and unethical I think probably not! It is show after all and I am sure all American doctors are not like House or ER... The couple that I know socially are very nice, genuine people