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iTunes giving 404 file not found

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CgyBlindman
New in Town
Posts: 3
Joined: November 1st, 2009 11:55 pm

iTunes giving 404 file not found

Postby CgyBlindman » March 31st, 2011 1:10 am

HI there,
I recently got my premium account signed up here and I've been trying to download everything via iTunes... But recently I'm getting a lot of lessons not downloading and getting a 404 error.... there are a good 50+ lessons that it's doing this too. Is there a problem with the site at the moment perhaps?

Thanks in advance

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » March 31st, 2011 1:46 am

Hi CgyBlindman,
Thanks for posting! :)
Can you please give some examples of lessons that won't download? (series name and lesson number)
I can then check to see what the issue might be.
Thank you!
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CgyBlindman
New in Town
Posts: 3
Joined: November 1st, 2009 11:55 pm

Postby CgyBlindman » March 31st, 2011 2:01 am

Sure thing
Lower Intermediate Lesson S3 #23
Newbie Lesson S4 #24
Kanji Video Lesson #2
Kanji Video Lesson #3
Newbie Lesson #28..

And lots more, is there a way I can send a screen shot?

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » March 31st, 2011 2:13 am

Certainly, if you could send a screenshot to , that would help us in fixing the problem.
Thank you! And we're sorry for the inconvenience.. :ue:
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Leave us a message in the forum if you have any comments, questions, or feedback!

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » March 31st, 2011 3:23 am

Hello again!
I am now seeing the problem you are having - it is appearing to affect many (all?) files. We are currently looking into it and hope to have things back up and running very soon. We ask for your patience as we look into it!
Thanks again.

Edit: It appears that the files are available for download again. Please try downloading the files that did not work again, and let us know if you run into any more problems. Thank you!
♪ JapanesePod101.com ♪ 好評配信中!
Leave us a message in the forum if you have any comments, questions, or feedback!

CgyBlindman
New in Town
Posts: 3
Joined: November 1st, 2009 11:55 pm

Postby CgyBlindman » April 4th, 2011 12:40 am

Hello,
Sorry for taking so long to reply I've been out of town away from the internet on work again... but yes it is all working fine now! Thanks!

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