Flashcard page no longer loading properly.

[Myb120]

Just started today. Flashcard page loads left justified text only. Does not seem to load flash or java (html5?) version of the page and I can no longer access my flashcards for review. I've cleared my cookies and cache, switched browsers to no effect. Has anyone else seen this problem?

[ydejin2357]

I'm getting it too. I've tried loading on both my PC using Chrome and an iPad using Safari and it appears the same in both. Best guess, it looks like something is wrong with whatever they are using to lay out the webpage. All the elements appear to be present, but they aren't where they're supposed to be. Maybe whatever is supposed to be serving up one of the CSS files is down?

Just to give tech support a better idea of what's going on, here's what I'm seeing at the top of the Flashcard page:



and here's what I see at the bottom

[mmmason8967]

Same here: it looks like one or more of the required CSS files are not being served up. The Javascript (jQuery) seems to be working, and I can click 'Study' and see the loading GIF appear, but it all gets a bit messy after that.

マイケル

[Myb120]

Ok so it's not just me. Thanks for the screenshot. That's what I'm seeing as well.

[books3863]

Getting the same thing . Always get this problem if I don't go to a lesson first but now it wont work from there either

[charlesseymour3761]

Same problem here.

[ydejin2357]

Flashcards are working for me again.

[paloma_ill]

Hi Everyone!

I'm sorry for the inconvenience!
Out technical team already solved this issue.
If anyone is still having trouble, please let us know!

Paloma
Team JapanesePod101