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Pricing and Instant Downloads

Moderators: Moderator Team, Admin Team

smc17507037
New in Town
Posts: 1
Joined: June 11th, 2014 7:50 am

Pricing and Instant Downloads

Postby smc17507037 » June 11th, 2014 8:03 am

Hello!

I'm a new member here and I am just a bit confused about 2 things:

Firstly, I've seen 3 different prices for the "Basic Membership". On the mobile app it says $9.99 per month, on the website, 1 page says $8 for one month, yet another one says $4 per month. Can someone please clarify why there are 3 different prices for Basic Membership???

Secondly, how do I instantly download all audio lessons and lesson notes to my PC and iPhone... I tried to subscribe to the feed, but it prompted me to buy membership, which I have already done, and I was also signed in when I tried to subscribe so the website should have recognised that I have already paid for membership.

Please let me know the answers.

Many thanks,
Sheri

team.relationships
Expert on Something
Posts: 222
Joined: June 18th, 2012 11:00 am

Re: Pricing and Instant Downloads

Postby team.relationships » June 15th, 2014 10:23 pm

Hello

Thank you for your message. Please be informed that our long term plans are billed upfront for the whole duration of the plan.
You can change the settings for monthly billing in the drop down below payment info page -> http://screencast.com/t/kjWOBQk2HD2
Please learn more about our pricing structure here -> http://www.japanesepod101.com/helpcente ... on/pricing

As to the feed can you please send us an e-mail with your username to . We will try to find the remedy to your problem as soon as possible.

Let us know in case you have any additional questions.

Sincerely
Piotr
Team JapanesePod101.com
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