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PDF file redirects me to a different page

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nguyendavid82108945
New in Town
Posts: 1
Joined: December 5th, 2010 2:26 am

PDF file redirects me to a different page

Postby nguyendavid82108945 » December 7th, 2010 4:22 am

I have adobe reader and the pdf files worked fine in the past. Now when i try to click on any one of the pdf files on this site it leads me to the page where I can pay for a basic/premium account. I know its not my reader because i can open other pdf files that aren't on this site just fine. I'm on a 7 day free trial with 6 days remaining. I really want to read the lesson notes again. Any help would be appreciated

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » December 7th, 2010 8:23 am

Hello David,
Thank you for posting here!
I'm sorry to make you do an extra step, but can I have you e-mail this question to customer service at ?
They will be able to take a look at your account and see if there are any problems that are causing you to not be able to view the Lesson Notes.
They can also extend your trial period to make up for the lost time as well.

Thank you!
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