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just wondering...

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mimi05
New in Town
Posts: 4
Joined: August 1st, 2009 12:49 pm

just wondering...

Postby mimi05 » September 6th, 2009 11:40 pm

Hey guys!! how is it going? 8)

I've sent an e.mail to two days ago and it was regarding my subscription...no one has replied back yet :? so I was just wondering do u guys know how long do they usually take to reply? I mean shall I send another e.mail just in case they haven't received the first one? :P I know it's silly, but I'm new here and I need some answers :wink:

thanx a lot

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » September 7th, 2009 12:38 am

Hi mimi05,

It usually takes a few days until the customer service reps are able to reply due to the volume of e-mail we receive, so give it a couple more days or so. :) But I did take a look to make sure we got your email and it's there!
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mimi05
New in Town
Posts: 4
Joined: August 1st, 2009 12:49 pm

Postby mimi05 » September 8th, 2009 5:10 pm

Thanks a lot Jessi-san! :) I should have been more patient! They have replied already!! :) You guys are great!

Thanks again,
Mariam

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