Have you heard this one before?

[melodrameric]

I cannot connect to Japanesepod101.com from my home wireless network. I can connect outside of my home wireless network. I can connect wired to the modem directly (the ISP doesn't seem to the be the problem) I've changed the wireless router and that only worked for a few days. I can connect if I make my mobile phone a wireless hotspot via my mobile 4G network (I'm doing that now)

I can connect my laptop or my phone via WiFi in other places, (public, work, etc) just not on my home WIRELESS.

Is there a problem or ban on my home IP address (unlikely)? or is there a setting on my router that I'm not aware of that prevents JPOD101, and ONLY that site, from not loading on any device in my home.

It's not a firewall issue
It's not an ISP issue
It's not a device issue
It's not an OS issue

It may be a router issue. Have you heard of this type of problem before? is there a setting I may be missin?

[mmmason8967]

Can you connect to your home wireless (the one that doesn't work), open a command prompt and type in the following command:-

ping 50.97.118.58

You should get a series of messages saying something like "Reply from 50.97.118.58: bytes=32 time=100ms TTL=46". This verifies that you can reach the JapanesePod101 web server. If you don't get a reply to your ping (i.e. you get messages saying that it timed out), then you have some kind of routing problem.

Assuming you get a reply (I think you will), please try entering this command:-

ping japanesepod101.com

The first line that you'll see after entering the command should look something like this:-

Pinging japanesepod101.com [50.97.118.58] with 32 bytes of data:

I'm guessing that you'll see a different IP address to the one shown above (50.97.118.58) and that you'll see time-out messages instead of replies. If so, that would indicate you have a problem with DNS.

Can you let us know what results you get?

マイケル

Note: edited to remove 'http://' from in front of the server name.

[community.japanese]

melodrameric-san, マイケルsan,
kon'nichiwa!
Thank you very much for your kind help, マイケルsan!!
While melodrameric-san would try out マイケルsan's suggestions, I'll talk to our technical team about this issue.
We're very sorry for the problems you're experiencing
Please let us know if the above steps worked for you!
Thank you very much for your patience!!

Natsuko(奈津子),
Team JapanesePod101.com

[Jessi]

HI melodrameric-san,
Are you still experiencing trouble after trying the steps that マイケル-san listed?
Please let us know!