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All Flashcards Reset Glitch

Moderators: Moderator Team, Admin Team

10cmangum_519789
New in Town
Posts: 1
Joined: January 26th, 2018 12:36 am

All Flashcards Reset Glitch

Postby 10cmangum_519789 » February 11th, 2018 9:00 pm

I was working on core 100 , core 300, and a numbers and phrases vocab flashcard decks. Well, I added the core 2000 deck, and when I deleted the deck, it reset all of my other decks. So two weeks of progress destroyed... Please fix this issue so it doesn't happen to others!!!
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community.japanese
Expert on Something
Posts: 2704
Joined: November 16th, 2012 8:54 am

Re: All Flashcards Reset Glitch

Postby community.japanese » March 7th, 2018 6:10 pm

Hi,

Thank you for bringing the issue into our attention.
We’re going to fix it as soon as possible.
Thank you for your patience and we’re sorry for the inconvenience.

Sincerely,
Miki H
Team JapanesePod101.com
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lena_511666
Been Around a Bit
Posts: 43
Joined: April 25th, 2016 5:21 am

Re: All Flashcards Reset Glitch

Postby lena_511666 » March 9th, 2018 3:12 am

Hello,

Thank you for posting, and we're sorry for the inconvenience caused.
To be able to investigate about the issue, could you please let us know what type of OS, browser are you using?
Please send the details together with the issue report to:


Sincerely,
Lena
Team JapanesePod101.com
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