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Lost my account

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marcelo99henrique4917
New in Town
Posts: 1
Joined: February 4th, 2013 2:28 am

Lost my account

Postby marcelo99henrique4917 » February 4th, 2013 2:36 am

Hi, here is my problem.

I lost my email account that i've made my JapanesePOD account with. And i couldn't get it back.
Now i lost an entire year of premium subscription, because i don't remember my username. Since it was automatically created.
The email that i had my account here was .
I hope i can get my subscription back in the other account i created recently.
I can send you guys a copy of the credit card bill as confirmation. And answer questions related with my account.

I didn't even started to learn yet, and i really would like to use my premium.

community.japanese
Expert on Something
Posts: 2704
Joined: November 16th, 2012 8:54 am

Re: Lost my account

Postby community.japanese » February 4th, 2013 4:23 am

Hello

Thank you for your message. I have just sent a message to you from with a solution to your problem. Let us know in case you have not received it / or you have any other questions.

Sincerely
Piotr
Team JapanesePod101.com
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